Privacy Policy

Effective Date: June 2026
Last Updated: June 2026

TaxCorp (Pty) Ltd (“TaxCorp”, “we”, “us” or “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit taxcorp.co.za or engage with our services.

1. Who We Are

Responsible Party: TaxCorp (Pty) Ltd
Information Officer: Wiaan Pieters
Physical Address: 4 Steenbok Place, Strydompark, Randburg, Gauteng
Email: info@taxcorp.co.za
Telephone: 011 791 6153
Registration: SAIPA: 0005463

2. What Personal Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to:

Full name
Email address
Phone number and WhatsApp number
Nature of your tax or accounting enquiry
Company name (where applicable)
Financial and tax-related information required to deliver our services
IP address and browser data collected automatically via analytics tools (Google Analytics 4)

3. Why We Collect Your Personal Information

We collect and process your personal information for the following purposes:

To respond to enquiries submitted via our contact form, email, telephone, or WhatsApp
To provide tax consulting, accounting, payroll, and related services to you
To communicate with you regarding your account, services, or deadlines
To send relevant service updates, SARS deadline reminders, or tax tips (where you have consented)
To comply with our legal and regulatory obligations
To improve our website and understand how visitors use it

4. Legal Basis for Processing

We process your personal information on the following legal grounds under POPIA:

Consent — where you have voluntarily provided your information and agreed to its use
Contractual necessity — where processing is required to deliver the services you have requested
Legal obligation — where we are required to process information to comply with applicable laws
Legitimate interest — where we have a genuine business reason to process your information that does not override your rights

5. How We Store and Protect Your Information

Your personal information is stored securely and accessed only by authorised personnel. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse, or alteration, including:

SSL/HTTPS encryption on all data transmitted through our website
Secure email and cloud storage systems
Access controls limiting who can view your personal information
Regular security scans and monitoring of our website

6. Sharing of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service providers — trusted third-party providers who assist us in delivering our services (e.g. SARS eFiling system, accounting software), subject to appropriate data protection agreements
Legal requirements — where we are required by law, court order, or regulatory authority to disclose your information
Business transfers — in the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity

7. Cookies and Analytics

Our website uses cookies and Google Analytics 4 to collect anonymous data about how visitors use our site. This helps us improve the user experience and understand which content is most useful. The information collected includes pages visited, time spent on site, and general geographic location. No personally identifiable information is collected through cookies without your consent.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of some parts of our website.

8. Your Rights Under POPIA

As a data subject, you have the following rights under the Protection of Personal Information Act:

Right of access — you may request a copy of the personal information we hold about you
Right to correction — you may request that we correct inaccurate or incomplete information
Right to deletion — you may request that we delete your personal information, subject to our legal obligations
Right to object — you may object to the processing of your personal information in certain circumstances
Right to data portability — you may request your personal information in a structured, commonly used format
Right to lodge a complaint — you may lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact our Information Officer at info@taxcorp.co.za.

9. Information Regulator

If you believe your personal information has been handled incorrectly, you have the right to lodge a complaint with the Information Regulator of South Africa:

Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Email: inforeg@justice.gov.za
Website: www.justice.gov.za/inforeg/

10. Retention of Personal Information

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Tax and financial records are typically retained for a minimum of 5 years in accordance with South African tax legislation. When information is no longer required, it is securely deleted or anonymised.

11. Third-Party Links

Our website may contain links to third-party websites such as SARS eFiling, WhatsApp, and Google. We are not responsible for the privacy practices of these external sites and encourage you to read their respective privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

TaxCorp (Pty) Ltd
Information Officer: Wiaan Pieters
Email: info@taxcorp.co.za
Telephone: 011 791 6153
WhatsApp: +27 82 495 9131
Address: 4 Steenbok Place, Strydompark, Randburg